Returns & Exchanges

At Kōv Essentials, we want you to love your beauty ritual. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Pack with Care

  Place the products in their original packaging to ensure they arrive safely back at our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.